Gosford Mazda – Privacy Policy
1. We Respect Your Privacy
Gosford Mazda respects
your right to privacy and is committed to
protecting the personal information of our customers and website
visitors. We comply with the Australian Privacy Principles
contained
in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store, and
disclose your personal information.
2. Why We Collect Your Information We collect personal information so we can operate efficiently and
provide you with the best possible service. Common reasons
include:
- Responding to enquiries about our vehicles, products, and
services.
- Providing, marketing, and improving our products and
services.
- Managing warranty claims, service bookings, and manufacturer
recall campaigns.
- Processing orders, special offers, vehicle purchases, and
customer requests.
- Communicating relevant offers, dealership events, updates, or
promotions.
- Meeting our legal, regulatory, and compliance obligations
3. What Information We Collect
The types of personal information Gosford Mazda may collect
include:
Contact & Identification Details
- Name, date of birth, address, email, phone number
- Driver’s licence information
- Demographic information (postcode, age, gender)
Vehicle & Service Details
- Vehicle registration and VIN
- Purchase information, trade-in details
- Service history and booking information
Finance & Insurance Details
- Financial, insurance or credit information
- Employment details and marital status (when relevant to finance
enquiries)
Other Information
We may also collect additional information you provide while
interacting with us in person, online, via email, over the phone, or
through digital forms.
4. Cookies & Website Tracking
Our website uses cookies to enhance your browsing experience.
Cookies allow us to:
- Recognise your browser when you visit our website
- Connect your website activity with social media platforms (e.g.,
Facebook).
- Analyse site traffic to improve functionality and user
experience
- Display relevant advertising via third-party providers such as
Google Ads
You may disable cookies in your browser settings; however, doing so
may limit website functionality.
Google Analytics
We use Google Analytics to collect statistical data about how our
website is accessed.
This may involve transmitting non-identifying information to Google
servers outside Australia
No personally identifiable information is shared with Google.
5. When We Disclose Your Personal Information
Gosford Mazda may disclose your personal information to:
- Mazda Australia and its related companies
- Insurance companies and credit providers
- State or federal government bodies responsible for motor vehicle
registration or related matters
- Service providers who perform work on our behalf (e.g., mailing
houses, call centres, IT providers, live-chat operators) – all
bound by confidentiality
- Law enforcement agencies where legally required
- Any party you authorise us to share information with
Examples may include vehicle registration processing, warranty
submissions, recall notifications, financing applications, or
insurance requirements.
6. How We Collect Personal Information
We collect information in various ways, including:
- When you interact with us in person, online, or over the
phone
- When you complete forms, make enquiries, or submit service or
sales requests
- When you visit our website or engage with our digital
platforms
- From third parties, such as Mazda Australia, financiers,
insurance providers, or service partners
Whenever information is received from a third party, we handle it in
accordance with this Privacy Policy.
7. How We Protect Your Information
Gosford Mazda is committed to securing your personal information. We
use appropriate physical, electronic, and managerial safeguards to
protect it from:
- Misuse or interference
- Loss
- Unauthorised access
- Modification or disclosure
However, no data transmission over the internet can be guaranteed as
completely secure.
Any information exchanged with us is done so
at your own risk.
8. Accessing Your Personal Information
You have the right to access the personal information we hold about
you, as permitted by the Privacy Act. To request access or
corrections, please contact Gosford Mazda using the details
below.
9. Opting Out of Marketing
You can opt out of receiving marketing communications at any
time.
- Email: click the “unsubscribe” link
- SMS: follow the opt-out instructions
- Postal mail: tick the opt-out box and return to us
We will process your request promptly.
10. Contact Details
If you have any questions about this Privacy Policy or how we handle
your information, please contact us:
Gosford Mazda
Phone: (02) 4320
0900
Address: 387 Mann Street, Gosford, NSW
2250
Email: reception@ccmg.com.au
9. Links to Other Sites
This site contains links to other Websites. We are not responsible
for the Privacy Policies of other sites.
11. Complaints About Privacy
If you wish to lodge a complaint about how we handle your personal
information, please send your concerns in writing using the contact
details above. We take all complaints seriously and will respond as
soon as reasonably possible.
12. Changes to This Privacy Policy
Gosford Mazda may update this Privacy Policy from time to time. Any
changes will be posted on our website and apply immediately upon
publication. We encourage you to review this page periodically to
stay informed.
